LEGAL REFERENCE

Privacy Policy jo aapka account surakshit rakhta hai

k21 par aapka personal data, payment records aur account history ko hum encryption aur modern security ke zariye protected rakhte hain. Yeh page samjhata hai ke hum kaunsi...

Data encryption sab lenadev-denak parPakistan ke supported ilaqon mein qanoon ke mutabiqAccount access sirf aap ke through
k21 Privacy Policy jo aapka account surakshit rakhta hai

Hamara privacy foundation aur local compliance

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT AAPKA

Privacy concerns ke liye contact karte raho

Email Support Aapka privacy question ya data request hum ko...
In-Account Help Center k21 lobby mein settings par jao, phir 'Privacy...
Account Settings Panel Profile settings mein jakar aap apna email, phone...
TRANSPARENCY MARKERS

Kyun hum privacy ko seriously lete hain

Encryption Standard

Sab aapka connection k21 ke servers ke saath TLS 1.3 encryption se secure hota hai. JazzCash, Easypaisa, SadaPay aur Raast...

No Sharing Policy

Hamara internal policy clear hai — aapka personal jaankari marketing firms, analytics vendors, ya external sponsors ko nahi jaegi. Sirf...

Pakistan Local Compliance

k21 Pakistan ke data regulations follow karta hai. Agar kisi government agency ko subpoena hota hai tab hum legal process...

Account Deletion Request

Aap jab chahain apna account permanently delete kar sakte ho. Hum aapka personal data 7 din mein anonymize kar dete...

Cookie & Tracking Transparency

k21.one par jo cookies hain woh sirf session management, language preference aur login state ke liye hain. Hum third-party tracking...

Policy Update Notice

Jab hamara privacy policy change ho tab hum email se notify karte hain aur 14 din pehle update dik jaata...

Sab pages par ek privacy stance

Home PageHamara home page sirf lobbies dikhaata hai, aapka data nahi. Login session cookie temporary hota hai aur logout par clear ho jata hai.
Terms of Service PageTerms page par likha hai ke aap account holder aap ke data owner ho. Hum sirf aapki permission se data use kar sakte hain aur jab chahain data download request kar sakte ho.
Deposit InstructionsJazzCash, Easypaisa, SadaPay aur Raast payment pages par hum bolte hain ke payment provider apka bank info dekhe gya but hamara system sirf payment ID store karta hai.
Withdrawal PolicyWithdrawal par aapko ID verification lagna padta hai — ye AML compliance ke liye zaruri hai. Phir jab paise transfer ho to hum transaction reference aapke email par bhejte hain.
Account Security GuideSecurity page par likha hai ke strong password rakho, two-factor auth enable karo, aur agar kisi suspicious activity ka doubt ho to hamara support team ko batao. Hum account immediately freeze kar dete hain.
Game History ExportAap apna pura game history, deposits, withdrawals aur bets ka detailed report export kar sakte ho CSV mein. Data sirf aapke account ke liye available hota hai.
Cookies & Third PartiesSab pages par ek hi cookie policy apply hota hai — session tracking, language preference, login state. Koi external ad network ya social pixel nahi. JazzCash, Easypaisa, SadaPay aur Raast ke cookies unka apna hota hai.

k21 ke privacy architecture ke foundations

Encrypted Transactions

Har deposit ya withdrawal JazzCash, Easypaisa, SadaPay, Raast ya bank transfer ka encrypted record store hota hai. Hum aapke full payment details nahi save karte — sirf transaction ID aur status.

Account-Only Access

Aapka lobby, bets, balance aur history sirf aapke login se accessible hai. Two-factor optional par highly recommended. Agar password change hota hai tab previous sessions automatically log out ho jate hain.

No Data Selling

k21 aapka profile, preferences, deposit history ya game patterns ko third-party advertisers, brokers ya analytics companies ko nahi bechta. Sirf hamara internal operations use karte hain.

Supported Regions Only

k21 sirf supported Pakistani ilaqon mein khul sakta hai jahan local qanoon ijazat deta hai. Jab aap apna location verify karte ho tab hum confirm karte hain ke aap eligible ho aur sirf woh data store karte hain jo legal zaruri hai.

Data Download Right

Aap jab chahain apna sab personal data — name, email, phone, address, account dates, transactions — ek file mein download kar sakte ho. Request karo in-account portal se aur 7 din mein mil jayega.

Deletion & Anonymization

Account close karne par aapka personal identifiers delete ya anonymize ho jate hain within 7 days. Transaction records compliance ke liye retained rehte hain par aapke naam se disconnected ho jate hain.

Privacy ke bare mein puchhey jaane wale sawaal

Hum aapka phone number aur email sirf account verification, login confirmation aur withdrawal notifications ke liye use karte hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho tab SMS ya email link verification ke through jane ke liye jaari hota hai. Marketing emails sirf aap opt-in karne par send hote hain aur jab chahain unsubscribe kar sakte ho.

Haan, hamara system aapke har bet, deposit, withdrawal aur login time ka record rakhta hai. Ye data aapke account history mein visible hota hai aur compliance check ke liye store hota hai. Lekin ye sirf aapke account ke andar encrypted rehta hai — hamara analytics team aggregate reports dekha karta hai, aapka personal activity nahi.

Reset link aapke registered email par jayegi. Aap 24 ghanton mein us link se naya password set kar sakte ho. Agar email access nahi hai tab support team ko contact karo — identity verify karne ke baad account recover kar denge. Previous sessions logout ho jayenge security ke liye.

Nahi. Hum sirf tab dekha karte hain jab aap deposit ka request karte ho — phir aapka payment app apne app par balance confirm karta hai. Jab transaction complete ho to hamara system sirf confirmation receive karta hai, aapka full balance data nahi. Withdrawal par reverse process hota hai — hum amount specify karte hain, aapka payment app process karta hai.

Agar valid legal order aata hai tab hamara legal team process follow karta hai. Aapko notify karne ki koshish karte hain jab tak gag order na ho. Pakistan ke supported ilaqon mein hamara compliance frame clear hai. Sirf legal authority aur subpoena ke through data release hota hai, personal request par nahi.

Bilkul. Aapke account settings mein 'Data Request' option hai. Click karo to hamara team 7 din mein aapke sab personal info — profile, transactions, bets, deposits — CSV file mein pack karke email kar dega. Ye portable hota hai aur aap kisi aur platform ko bhi de sakte ho.

Permanent deletion request karne par aapka personal data — name, email, phone, address — hamara active database se 7 din mein remove ho jata hai. Transaction records compliance ke 7 saal ke liye retain rehte hain lekin aapke naam se disconnected ho jate hain. Account recovery possible nahi rahta phir.